Refund policy

Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Belduci. We strive to provide high-quality footwear and excellent customer service. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Eligibility for Returns

You may request a return or exchange within 7 days of receiving your order, provided that:

  • The item is unused and unworn.

  • The item is in its original condition.

  • All original packaging, tags, and accessories are included.

  • Proof of purchase or order confirmation is provided.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products showing signs of wear, use, or damage caused by the customer.

  • Items returned without original packaging or tags.

  • Products purchased during clearance or final sale promotions (unless defective).

Exchanges

If you receive the wrong size, wrong product, or a defective item, Belduci may offer an exchange subject to product availability.

Customers should contact us within 7 days of receiving their order to request an exchange.

Refunds

Refunds may be approved in the following situations:

  • The product received is defective or damaged.

  • The wrong product was delivered.

  • The ordered product is unavailable after payment has been made.

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If approved, refunds will be processed through the original payment method whenever possible.

Return Shipping

  • Customers may be responsible for return shipping costs unless the return is due to our error, such as receiving a defective or incorrect product.

  • Shipping charges paid during the original purchase are generally non-refundable unless otherwise required by law.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us immediately with:

  • Your order number

  • Clear photographs of the product

  • A brief description of the issue

We will review the claim and provide a suitable resolution.

How to Request a Return or Refund

To initiate a return, exchange, or refund request, please contact:

Belduci
Email: belduci99@gmail.com

Please include your order number and details of your request.

Policy Updates

Belduci reserves the right to modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

Thank you for choosing Belduci.